:root{
    --primary-blue: #13C5DD;
    --mint: #9fd4c0;
    --white: #ffffff;
    --light-bg: #f5faf7;
    --text-dark: #222222;
    --border-color: #e5e5e5;
    --shadow: 0 4px 12px rgba(0, 0, 0, 0.08);
    --font-primary: "Poppins", sans-serif;
}

/* ==========================
   GRIEVANCE PAGE BANNER
========================== */

.grievance-banner {
    position: relative;
    width: 100%;
    height: 450px;
    background: url("../images/about-krims/about-krims-banner.webp")
        center center/cover no-repeat;
    display: flex;
    align-items: center;
    overflow: hidden;
}

/* .grievance-banner::before {
    content: "";
    position: absolute;
    inset: 0;
    background: rgba(0, 0, 0, 0.55);
} */

.grievance-banner-content {
    position: relative;
    z-index: 2;
    color: #fff;
    text-align: center;
}

.grievance-banner-content h1 {
    font-size: 60px;
    font-weight: 700;
    margin-bottom: 20px;
    letter-spacing: 2px;
}

.grievance-breadcrumb {
    display: flex;
    justify-content: center;
    align-items: center;
    gap: 10px;
}

.grievance-breadcrumb a {
    color: #fff;
    text-decoration: none;
    transition: 0.3s ease;
}

.grievance-breadcrumb a:hover {
    color: var(--primary-blue);
}

.grievance-breadcrumb span {
    color: #fff;
    font-size: 15px;
}

/* ==========================
   RESPONSIVE
========================== */

@media (max-width: 992px) {

    .grievance-banner {
        height: 350px;
    }

    .grievance-banner-content h1 {
        font-size: 45px;
    }
}

@media (max-width: 576px) {

    .grievance-banner {
        height: 280px;
    }

    .grievance-banner-content h1 {
        font-size: 32px;
    }

    .grievance-breadcrumb {
        gap: 6px;
        font-size: 14px;
    }
}
.general-grievance-section{
    padding:80px 0;
    background:var(--light-bg);
    font-family:var(--font-primary);
}

.general-grievance-content{
    background:#fff;
    padding:50px;
    border-radius:15px;
    box-shadow:var(--shadow);
}

.section-title{
    margin-bottom:30px;
}

.section-title span{
    color:var(--primary-blue);
    font-size:15px;
    font-weight:600;
    text-transform:uppercase;
    letter-spacing:1px;
}

.section-title h2{
    font-size:42px;
    font-weight:700;
    color:var(--text-dark);
    margin-top:10px;
}

.general-grievance-content p{
    color:#555;
    line-height:1.9;
    font-size:16px;
    margin-bottom:25px;
}

.grievance-objectives{
    margin-top:30px;
}

.grievance-objectives h3{
    color:var(--primary-blue);
    font-size:26px;
    font-weight:600;
    margin-bottom:25px;
}

.grievance-objectives ul{
    list-style:none;
    padding:0;
    margin:0;
}

.grievance-objectives ul li{
    position:relative;
    padding-left:40px;
    margin-bottom:20px;
    color:#555;
    line-height:1.9;
    font-size:16px;
}

.grievance-objectives ul li::before{
    content:"✓";
    position:absolute;
    left:0;
    top:2px;
    width:24px;
    height:24px;
    border-radius:50%;
    background:var(--primary-blue);
    color:#fff;
    display:flex;
    align-items:center;
    justify-content:center;
    font-size:14px;
    font-weight:600;
}

/* Responsive */

@media (max-width:991px){

    .general-grievance-content{
        padding:35px;
    }

    .section-title h2{
        font-size:34px;
    }

    .grievance-objectives h3{
        font-size:22px;
    }
}

@media (max-width:767px){

    .general-grievance-section{
        padding:60px 0;
    }

    .general-grievance-content{
        padding:25px;
    }

    .section-title h2{
        font-size:28px;
    }

    .general-grievance-content p,
    .grievance-objectives ul li{
        font-size:15px;
    }

    .grievance-objectives ul li{
        padding-left:35px;
    }
}

@media (max-width:575px){

    .general-grievance-content{
        padding:20px;
    }

    .section-title h2{
        font-size:24px;
    }

    .grievance-objectives h3{
        font-size:18px;
    }

    .general-grievance-content p,
    .grievance-objectives ul li{
        font-size:14px;
        line-height:1.8;
    }
}

@media (max-width: 767px) {
    .grievance-banner {
        background: url("../images/about-krims/aboutkrims_mobile_banner1.webp") center center/cover no-repeat;
    }
}